Let's all celebrate National Etiquette Week, May 11-15, 2009, in an effort to practice courtesy, civility, good manners and kindness with others.
Being kind, civil and courteous is the number one way to prevent the spread of bad manners. And civility is contagious. When you speak kindly, think positively and say “thank you,” others will respond in a positive way. Spread a little civility, courtesy and kindness with these simple acts of good manners:
Use a little e-kindness: Electronic mail is quick, easy and accessible. Make sure it is thoughtful and thorough. Never send an e-mail when you're angry.
Work well with others: A skill taught in kindergarten, working well with others is a life-long goal.
Practice saying thank you, please, excuse me and you’re welcome to co-workers, sales clerks, and family members more often.
Listen more than you speak. Focus on the other person and what they are saying. Try to refrain from multi-tasking and checking your cell phone or Blackberry when others are talking to you.
Spread the touch of a hand-written note: It speaks volumes about you and your leadership skills.
Source: The Etiquette & Leadership Institute
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